OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
1 Star
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MR
Michael
R
Verified
Manchester
Jan 24 2025
2025-01-24 10:14:23
It was excellent service.
Reply from OpenFix
Hi Michael,
Thank you for your review! We’re thrilled to hear you had an excellent experience with us.
Many thanks,
OpenFix
Thank you for your review! We’re thrilled to hear you had an excellent experience with us.
Many thanks,
OpenFix
DD
Derrick
D
Verified
Jan 24 2025
2025-01-24 18:57:38
Easy to sign up
Reply from OpenFix
Hi Derrick,
Thank you for your review! We’re really glad to hear you found the sign-up process easy.
Many thanks,
OpenFix
Thank you for your review! We’re really glad to hear you found the sign-up process easy.
Many thanks,
OpenFix
SE
Stewart
E
Verified
Camberley
Jan 23 2025
2025-01-23 14:20:29
Very clear and unambiguous of what the cover is and is not. More cover for less money than Homeserve. Easily navigable website
Reply from OpenFix
Hi Stewart,
Thank you for your review! We’re delighted to hear you found everything clear and straightforward, and it’s fantastic to know you’re getting more for less compared to your previous provider.
Many thanks,
OpenFix
Thank you for your review! We’re delighted to hear you found everything clear and straightforward, and it’s fantastic to know you’re getting more for less compared to your previous provider.
Many thanks,
OpenFix
RM
Rebecca
M
Verified
Coventry
Jan 23 2025
2025-01-23 19:02:28
Excellent customer service personnel who help me with my account.
Reply from OpenFix
Hi Rebecca,
Thank you for your review! We’re delighted to hear that our customer service team was helpful in assisting you with your account.
Many thanks,
OpenFix
Thank you for your review! We’re delighted to hear that our customer service team was helpful in assisting you with your account.
Many thanks,
OpenFix
SL
Susan
L
Verified
Plymouth
Jan 22 2025
2025-01-22 11:54:14
Very quick good service
Reply from OpenFix
Hi Susan,
Thank you for your review! We’re so pleased to hear you are pleased with the service.
Many thanks,
OpenFix
Thank you for your review! We’re so pleased to hear you are pleased with the service.
Many thanks,
OpenFix
JG
JOHN
G
Verified
Jan 22 2025
2025-01-22 23:13:07
All good, rep rang up and got another 10 percent off
Reply from OpenFix
Hi John,
Thank you for your review! We’re glad to hear everything went well and that our agent was able to get you the best price—great to hear!
Many thanks,
OpenFix
Thank you for your review! We’re glad to hear everything went well and that our agent was able to get you the best price—great to hear!
Many thanks,
OpenFix
CJ
Colin
J
Verified
Denbigh
Jan 21 2025
2025-01-21 18:00:43
Nothing will happen until something goes wrong with my boiler, but the price was well worth it
Reply from OpenFix
Hi Colin,
Thank you for your review! We’re glad you found the price to be great value. Rest assured, we’ll be here and ready to help if anything ever goes wrong with your boiler.
Many thanks,
OpenFix
Thank you for your review! We’re glad you found the price to be great value. Rest assured, we’ll be here and ready to help if anything ever goes wrong with your boiler.
Many thanks,
OpenFix
SB
Sue
B
Verified
Jan 20 2025
2025-01-20 10:29:15
Easy to set up. Not needed to use yet!
Reply from OpenFix
Hi Sue,
Thank you for your review! We’re glad to hear the setup process was easy.
Many thanks,
OpenFix
Thank you for your review! We’re glad to hear the setup process was easy.
Many thanks,
OpenFix
LC
Liz
C
Verified
Jan 20 2025
2025-01-20 13:23:28
Easy to understand and covers all I needed for a great price
Reply from OpenFix
Hi Liz,
Thank you for your review! We’re thrilled to hear you found everything easy to understand and that the plan offers exactly what you needed at a great price.
Many thanks,
OpenFix
Thank you for your review! We’re thrilled to hear you found everything easy to understand and that the plan offers exactly what you needed at a great price.
Many thanks,
OpenFix
PO
Peter
O
Verified
Jan 20 2025
2025-01-20 20:19:20
Signing up to open fix boiler care plan was very easy and straightforward. The website is clear and simple to use and it looks easy to report any problems that could arise.
Reply from OpenFix
Hi Peter,
Thank you for your review! We’re so pleased to hear you found signing up easy and straightforward. It’s great to know you found the website clear and simple to navigate, and we’re confident you’ll find reporting any issues just as smooth.
Many thanks,
OpenFix
Thank you for your review! We’re so pleased to hear you found signing up easy and straightforward. It’s great to know you found the website clear and simple to navigate, and we’re confident you’ll find reporting any issues just as smooth.
Many thanks,
OpenFix