OpenFix customer reviews

We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.

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Reviews

Rating Snapshot

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Susan M

Google Review

Feb 17 2025

So far everything seems to have gone easy and it is great value for money. Hoping they deliver when and if ever needed

Reply from OpenFix

Hi Susan,

Glad to hear everything has been smooth so far and that you’re happy with the value for money. When you need us, we’ll be here to deliver the service you expect.

Many thanks,
OpenFix

Tony L

Google Review

Feb 17 2025

Great to deal with over the phone! However...ask me in a years time!! ????????

Reply from OpenFix

Hi Tony,

Great to hear you had a positive experience over the phone! Rest assured, we fully intend to keep our service levels high, so we’ll be here to help whenever you need us.

Many thanks,
OpenFix

Susan W

Google Review

Feb 16 2025

Very quick and easy to sign up waiting to hear when my 1st boiler service will be.

Reply from OpenFix

Hi Susan,

Thank you for your review! We're glad to hear you found signing up quick and easy.
Your first boiler service date is available to view in your customer portal, but we’ll also arrange for a member of our customer service team to try to call you to clarify. If you have any questions in the meantime, feel free to reach out.

Many thanks,
OpenFix

John D

Google Review

Feb 16 2025

Easy and clear to sign up to Openfix. I had to contact support as I’d keyed in the wrong start date. Spoke to Jack who sorted things out swiftly with no problems.

Reply from OpenFix

Hi John,

Thank you for your review! Great to hear you found signing up easy and clear. We're also pleased that Jack was able to quickly sort out the start date for you without any hassle.

Many thanks,
OpenFix

Henry M

Google Review

Feb 11 2025

The cost and what is covered was very clear. Excellent price compared to British Gas.

Reply from OpenFix

Hi Henry,

Thank you for your review! We’re pleased to hear you found everything clearly explained and that our pricing offered great value compared to your previous provider.

Many thanks,
OpenFix

Mohi T

Google Review

Feb 11 2025

Very swift

Reply from OpenFix

Hi Mohi,

Thank you for your review! We’re glad to hear you found everything swift and efficient.

Many thanks,
OpenFix

Upen P

Google Review

Feb 11 2025

Easy to navigate

Reply from OpenFix

Hi Upen,

Thank you for your review! We’re glad to hear you found everything easy to navigate.
Many thanks,

OpenFix

Patricia T

Google Review

Feb 10 2025

Really easy to sign up and happy with the price

Reply from OpenFix

Hi Patricia,

Great to hear you found signing up so easy and that the price was right for you. We appreciate you joining us!

Many thanks,
OpenFix

Karl W

Google Review

Feb 10 2025

Excellent to deal with great price thank openfix

Reply from OpenFix

Hi Karl,

We really appreciate your feedback! It’s great to know you found us easy to deal with and that the price was just right. Thanks for choosing OpenFix!

Many thanks,
OpenFix

Paul C

Google Review

Feb 8 2025

Straight forward and quick to sign up.

Reply from OpenFix

Hi Paul,

Great to hear the sign-up process was quick and straightforward for you. We appreciate you joining us!

Many thanks,
OpenFix