Contact Us
Have a simple question like, when will you service my boiler?
Check out our FAQs
Smell Gas?
If you think you have a gas leak, call the free National Gas Emergencies number on 0800 111 999
Manage my account
- Update your contact details
- Manage your billing
- Download past invoices
- View your plan
Request a repair
Request a repair in just a few seconds.
We’ll process your request and assign an engineer.
Our engineer will contact you to schedule an appointment.
Log A RequestOur opening hours
Customer Service, non emergency repairs and boiler servicing:
9am—5pm, Monday to Friday (excluding public holidays)
We offer 24/7 support for:
- Uncontainable water leaks
- Blocked toilet (if it’s the only toilet in the house)
- Complete loss of power
- Home security issues due to broken locks or smashed windows, or if locked out
Our address and location
Registered Office: Landmark Business Centre, Speedwell Road, Parkhouse Industrial Estate East, Newcastle, Staffordshire, ST5 7RG
Say goodbye to unexpected home repair bills
Our boiler and home care offers complete peace of mind for your boiler, heating, plumbing, drains and electrics.