OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
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MH
Margaret
H
Google Review
Google Review
Feb 21 2025
Margaret Hopkins
Setting up the service on line was so easy and very explanatory of what levels of services you have to give
Reply from OpenFix
Hi Margaret,
Great to hear you found the online setup easy and the service levels clearly explained. We appreciate your feedback!
Many thanks,
OpenFix
Great to hear you found the online setup easy and the service levels clearly explained. We appreciate your feedback!
Many thanks,
OpenFix
KS
Karen
S
Google Review
Google Review
Feb 21 2025
Karen Scriven
Very polite. Out me with what I wanted. I was very satisfied with him.
Reply from OpenFix
Hi Karen,
Thank you for your review! We're pleased to hear you had a positive experience and that our agent was polite and helpful in getting you what you needed.
Many thanks,
OpenFix
Thank you for your review! We're pleased to hear you had a positive experience and that our agent was polite and helpful in getting you what you needed.
Many thanks,
OpenFix
JP
Jigarbhai
P
Verified
Hayes
Feb 21 2025
2025-02-21 13:41:08
Not that great as mentioned. Not getting reply back from service team.
Reply from OpenFix
Hi Jigarbhai,
We're sorry to hear that you're unhappy and want to clarify the situation. We've been in touch regarding the required Boiler Service / CP12 document and are still waiting to hear back from you.
Once we receive the requested documents, we can proceed accordingly. Please provide these as soon as you're able to, and we’ll be happy to assist you further.
Many thanks,
OpenFix
We're sorry to hear that you're unhappy and want to clarify the situation. We've been in touch regarding the required Boiler Service / CP12 document and are still waiting to hear back from you.
Once we receive the requested documents, we can proceed accordingly. Please provide these as soon as you're able to, and we’ll be happy to assist you further.
Many thanks,
OpenFix
RM
Rebecca
M
Verified
Coventry
Feb 20 2025
2025-02-20 05:10:51
Customer service was excellent
Reply from OpenFix
Hi Rebecca,
Thank you for your review! We're delighted to hear you had an excellent experience with our customer service team.
Many thanks,
OpenFix
Thank you for your review! We're delighted to hear you had an excellent experience with our customer service team.
Many thanks,
OpenFix
IW
Ian
W
Google Review
Google Review
Feb 20 2025
Ian Windmill
Very efficient service. Well done
Reply from OpenFix
Hi Ian,
Thank you for your review! We’re glad to hear you found the service efficient. We appreciate your feedback!
Many thanks,
OpenFix
Thank you for your review! We’re glad to hear you found the service efficient. We appreciate your feedback!
Many thanks,
OpenFix
JP
Jen
P
Google Review
Google Review
Feb 20 2025
Jen pickering
Very friendly and helpful. Thorough chat to discuss need and very good cost too. Hopefully any service required turns out to be worth it too.
Reply from OpenFix
Hi Jen,
Thank you for your review! It’s great to hear you found the team friendly, helpful, and thorough in discussing your needs. We’re glad you’re happy with the cost and will be here to provide the same great service should you ever need us.
Many thanks,
OpenFix
Thank you for your review! It’s great to hear you found the team friendly, helpful, and thorough in discussing your needs. We’re glad you’re happy with the cost and will be here to provide the same great service should you ever need us.
Many thanks,
OpenFix
CB
Carol
B
Google Review
Google Review
Feb 18 2025
Carol Brown
Very easy to sign up.Prices good for the plan.
Reply from OpenFix
Hi Carol,
Great to hear you found the sign-up process easy and the pricing good value for your plan. We appreciate your feedback!
Many thanks,
OpenFix
Great to hear you found the sign-up process easy and the pricing good value for your plan. We appreciate your feedback!
Many thanks,
OpenFix
MM
Maggie
M
Google Review
Google Review
Feb 18 2025
Maggie Martin
Very easy to set up and very good information given via email.
An honest company.
An honest company.
Reply from OpenFix
Hi Maggie,
Thank you for your review! We're pleased to hear the setup was easy and that you found the information provided helpful. We appreciate your kind words!
Many thanks,
OpenFix
Thank you for your review! We're pleased to hear the setup was easy and that you found the information provided helpful. We appreciate your kind words!
Many thanks,
OpenFix
HS
Hema
S
Google Review
Google Review
Feb 18 2025
Hema Solanki
Good price for what you get. Easy to sign up and user friendly user interface.
Reply from OpenFix
Hi Hema,
Thank you for your review! Great to hear you found the price good value and the sign-up process easy. We're also pleased you found the user interface simple to navigate.
Many thanks,
OpenFix
Thank you for your review! Great to hear you found the price good value and the sign-up process easy. We're also pleased you found the user interface simple to navigate.
Many thanks,
OpenFix
JP
Jayne
P
Google Review
Google Review
Feb 18 2025
Jayne Pawson
Very pleased with the service received so far from OpenFix. I was nervous about using the company as I hadn't heard of them but glad I made the switch. Communication has been excellent and received my boiler service as promised. So far so good ????
Reply from OpenFix
Hi Jayne,
Thank you for giving us a chance! We’re really pleased to hear that the service and communication have been excellent so far and that your boiler service went ahead as promised. We appreciate your trust in us and look forward to continuing to provide great service.
Many thanks,
OpenFix
Thank you for giving us a chance! We’re really pleased to hear that the service and communication have been excellent so far and that your boiler service went ahead as promised. We appreciate your trust in us and look forward to continuing to provide great service.
Many thanks,
OpenFix