OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
Submit ReviewReviews
Rating Snapshot
1 Star
2 Stars
3 Stars
4 Stars
5 Stars
MP
Melinda
P
Verified
Coventry
May 15 2025
2025-05-15 22:32:28
Was looking out for a boiler cover got what i needed very easy simple process to sign up
NR
Neil
R
Verified
Somerset
May 9 2025
Neil R
Good Value
Reply from OpenFix
Hi Neil,
Thanks for your review! We're glad to hear you're happy with the value of your plan.
Many thanks,
OpenFix
Thanks for your review! We're glad to hear you're happy with the value of your plan.
Many thanks,
OpenFix
SM
Sophia
M
Verified
Beaumaris
May 6 2025
Sophia M
good range of plans at a good price - found just what i needed!
Reply from OpenFix
Hi Sophia,
Thank you for your feedback! We’re really pleased you found the right plan for your needs at a price that worked for you.
Many thanks,
OpenFix
Thank you for your feedback! We’re really pleased you found the right plan for your needs at a price that worked for you.
Many thanks,
OpenFix
MF
Mason
F
Verified
Bromley
May 4 2025
Mason F
Got a call to book in for my boiler service, and they came next day to get it done. Really pleased.
Reply from OpenFix
Hi Mason,
Thanks for your review! We're glad to hear your boiler service was arranged quickly and completed the very next day. Great to know you're pleased with how it all went.
Many thanks,
OpenFix
Thanks for your review! We're glad to hear your boiler service was arranged quickly and completed the very next day. Great to know you're pleased with how it all went.
Many thanks,
OpenFix
JP
Jim
P
Verified
Aberdeen
May 2 2025
jim-p
Great saving, switched from British Gas. Easy to sign up.
SB
Sue
B
Verified
Braintree
May 2 2025
sue-b
easy to understand
Reply from OpenFix
Hi Sue,
Thank you for your feedback! We're glad you found everything clear and easy to understand—just how it should be.
Many thanks,
OpenFix
Thank you for your feedback! We're glad you found everything clear and easy to understand—just how it should be.
Many thanks,
OpenFix
TA
Tony
A
Verified
Nottingham
Apr 28 2025
Tony-A
Very professional staff, thank you for your help.
Reply from OpenFix
Hi Tony,
Thank you for your kind words! We're really pleased to hear you had a positive experience with our team.
Many thanks,
OpenFix
Thank you for your kind words! We're really pleased to hear you had a positive experience with our team.
Many thanks,
OpenFix
ET
Emma
T
Verified
Chelmsford
Apr 20 2025
emma-t
I was with the gas board for years, but I’m glad I made the switch. Signing up with OpenFix was refreshingly simple and the customer service was genuinely helpful. Fingers crossed I won’t need to use it too soon, but so far, so good.
Reply from OpenFix
Hi Emma,
Thanks so much for your feedback! We’re really pleased the switch over to us was a smooth one, and we’re here whenever you need us.
Many thanks,
OpenFix
Thanks so much for your feedback! We’re really pleased the switch over to us was a smooth one, and we’re here whenever you need us.
Many thanks,
OpenFix
DL
David
L
Verified
Harrogate
Apr 17 2025
david-l
Jack handled everything from start to finish when I called. He was polite, patient, and explained every option. I now have cover for two properties and feel much more at ease. Great start.
Reply from OpenFix
Hi David,
We’re so glad Jack could help you get everything sorted and that you’re feeling confident with your cover. Thanks for choosing us for your properties!
Many thanks,
OpenFix
We’re so glad Jack could help you get everything sorted and that you’re feeling confident with your cover. Thanks for choosing us for your properties!
Many thanks,
OpenFix
SM
Sandip
M
Verified
Fife
Apr 17 2025
sandip-m
No issues at all—easy to join, clear pricing, and I really liked being able to choose the right level of cover for my home. Happy so far!
Reply from OpenFix
Hi Sandip,
Thanks for your kind words. We’re delighted the cover options worked well for you and that you found the process straightforward.
Many thanks,
OpenFix
Thanks for your kind words. We’re delighted the cover options worked well for you and that you found the process straightforward.
Many thanks,
OpenFix