OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
1 Star
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CB
Claire
B
Verified
Rochdale
Jun 24 2025
Claire B
I’m not usually one for leaving reviews but this was just so easy I had to say something. The sign-up took minutes, and the price was better than I expected. Felt confident straight away, which isn’t always the case with this sort of thing.
Reply from OpenFix
Thanks Claire!
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
DL
Dave
L
Verified
Portsmouth
Jun 24 2025
Dave L
Bang on. Easy from start to finish, no messing about. Price is decent and everything’s explained properly.
Reply from OpenFix
Cheers, Dave!
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix
FD
Florence
D
Verified
Jun 23 2025
2025-06-23 14:51:42
I asked via chat when I would get a boiler service if I signed up to a plan today, was told September, I signed up and now my account says boiler services in my area was in May meaning I won't get a service before winter, very disappointed, will be cancelling my plan as I need boiler service before winter sets in
JC
Julie
C
Verified
Doncaster
Jun 20 2025
Julie C
Thanks for your review! We're glad to hear you were happy with the service. We're here whenever you need us.
Reply from OpenFix
Thanks for the lovely review, Julie. We’ve tried to make things as clear and hassle-free as possible, so it’s great to hear you found the sign-up process simple and easy.
Many thanks,
OpenFix
Many thanks,
OpenFix
LT
Linda
T
Verified
Newcastle
Jun 18 2025
Linda T
It was a great deal with a big discount, but what really stood out was how easy the whole thing was. I’ve used other companies in the past that made everything complicated—this was the complete opposite!
Reply from OpenFix
Hi Linda,
We know these things can sometimes feel overcomplicated, so we’ve worked hard to keep things simple and transparent. Really pleased to hear it stood out for the right reasons.
Many thanks,
OpenFix
We know these things can sometimes feel overcomplicated, so we’ve worked hard to keep things simple and transparent. Really pleased to hear it stood out for the right reasons.
Many thanks,
OpenFix
KB
Karen
B
Verified
Warrington
Jun 18 2025
Karen B
Called in with a few questions before joining and got straight through to someone helpful. Got a better deal than expected and I’m really pleased I went ahead.
Reply from OpenFix
Lovely to hear that, Karen. We’re always happy to help and it’s brilliant that the call made everything clear for you. Thanks for joining us!
Many thanks,
OpenFix
Many thanks,
OpenFix
JC
Julie
C
Verified
Chesterfield
Jun 11 2025
Julie C
Early days but I’m happy so far. Signing up was smooth and everything arrived by email straight away. I’ve not had to use the service yet, but communication has been good and everything feels well organised.
Reply from OpenFix
Thanks, Julie. We’re pleased everything has started off well and that you’ve had a positive experience with the sign-up and communication. We’ll be here if and when you need us!
Many thanks,
OpenFix
Many thanks,
OpenFix
MT
Mark
T
Verified
Walsall
Jun 3 2025
Mark T
The policy information was clear and didn’t feel like it was hiding anything in the small print. Compared to some other providers I’ve used, this felt a lot more upfront and easy to follow.
Reply from OpenFix
Thanks for your feedback, Mark.
We’re really glad you found everything clear and transparent — it’s something we take seriously. Let us know if there’s ever anything else we can help with.
Many thanks,
OpenFix
We’re really glad you found everything clear and transparent — it’s something we take seriously. Let us know if there’s ever anything else we can help with.
Many thanks,
OpenFix
AJ
Anita
J
Verified
Southampton
May 26 2025
Anita-J
Had a quick question before joining and used the live chat — got an answer straight away. Really helpful and no pressure, just clear info that made it easy to decide. Signed up there and then.
Reply from OpenFix
Thanks, Anita!
We’re really pleased the live chat support helped you feel confident in your decision. We aim to make things as clear and hassle-free as possible — great to have you with us.
Many thanks,
OpenFix
We’re really pleased the live chat support helped you feel confident in your decision. We aim to make things as clear and hassle-free as possible — great to have you with us.
Many thanks,
OpenFix
CL
Craig
L
Verified
Sunderland
May 21 2025
Craig-L
The portal was easy to log into, and all the documents were there straight away. Everything's gone smoothly so far.
Reply from OpenFix
Hi Craig,
Thanks for the great feedback. We’re so pleased you found the process easy to login and find all your info. Great to have you with us!
Many thanks,
OpenFix
Thanks for the great feedback. We’re so pleased you found the process easy to login and find all your info. Great to have you with us!
Many thanks,
OpenFix