OpenFix customer reviews
Explore genuine customer feedback. We publish all reviews from registered customers, both positive and negative, as long as they do not contain offensive language and comply with privacy laws. Your trust is our priority.
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Google Rating
Excellent 4.7
LE
Laurence
E
Verified
Loughborough
Dec 13 2024
2024-12-13 21:24:09
Just entered contract. Sound good Let hope reality matches
Reply from OpenFix
Hi Laurence,
Thank you for your review! We’re glad to hear you’re feeling positive about starting with us. We’re here to make sure the experience lives up to your expectations.
Many thanks,
OpenFix
Thank you for your review! We’re glad to hear you’re feeling positive about starting with us. We’re here to make sure the experience lives up to your expectations.
Many thanks,
OpenFix
HB
Haseeb
B
Verified
Ilford
Dec 11 2024
2024-12-11 05:24:48
Very helpful,explained clearly what the policy did, very transparent,
Reply from OpenFix
Hi Haseeb,
Thank you for taking the time to share your review! This is fantastic to hear, transparent pricing and clear communication is very important to us.
Many thanks,
OpenFix
Thank you for taking the time to share your review! This is fantastic to hear, transparent pricing and clear communication is very important to us.
Many thanks,
OpenFix
RC
Raymond
C
Verified
Dec 11 2024
2024-12-11 11:09:50
Competitive quote & reasonably straightforward online application form.
Reply from OpenFix
Hi Raymond,
Thank you for sharing your feedback! Offering great value for money is very important to us, so this is fantastic to hear, we're also pleased you found the online application straight forward.
Many thanks,
OpenFix
Thank you for sharing your feedback! Offering great value for money is very important to us, so this is fantastic to hear, we're also pleased you found the online application straight forward.
Many thanks,
OpenFix
DM
David
M
Verified
Dec 11 2024
2024-12-11 17:41:43
Have only just opened any account so have nothing to review!
Reply from OpenFix
Hi David,
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
JD
Julie
D
Verified
Londonderry
Dec 10 2024
2024-12-10 14:40:32
I like options to choose what levels of cover, for what you need and what you can afford.
Reply from OpenFix
Hi Julie,
Thank you for taking the time to leave us a review! This is great to hear.
Many thanks,
OpenFix
Thank you for taking the time to leave us a review! This is great to hear.
Many thanks,
OpenFix
JF
Joan
F
Verified
Dec 7 2024
2024-12-07 10:20:34
I am still waiting for a call back after making two phone calls in the last 7 days, as a new customer I am finding this a bit of a concern.
Reply from OpenFix
Hi Joan
Thank you for your feedback, and we’re truly sorry for the initial mix-up with your contact details. We’re pleased to have now been able to reach out and resolve this for you. Ensuring a smooth and reliable experience for all our customers is very important to us, and we appreciate you bringing this to our attention. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Many thanks,
OpenFix
Thank you for your feedback, and we’re truly sorry for the initial mix-up with your contact details. We’re pleased to have now been able to reach out and resolve this for you. Ensuring a smooth and reliable experience for all our customers is very important to us, and we appreciate you bringing this to our attention. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Many thanks,
OpenFix
TS
Talvinder
S
Verified
Exeter
Dec 2 2024
Only Just Signed Up
Can only talkc about my experience of signing up. Haven't needed to use the service yet.
Therefore i dont feel qualified to provide a review
Therefore i dont feel qualified to provide a review
Reply from OpenFix
Hi Tavinder,
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
SB
SALWAN
B
Verified
London
Nov 28 2024
Good services
Very good service and value for money too.
Reply from OpenFix
Hi Salwan,
Thank you for sharing your feedback! We strive to offer the best value for money within our industry.
Many thanks,
OpenFix
Thank you for sharing your feedback! We strive to offer the best value for money within our industry.
Many thanks,
OpenFix
MD
Maris
D
Verified
Stafford
Nov 23 2024
Friendly Service and Easy Sign-Up
A friendly representative patiently answered all my questions about the plan and offered me a very competitive price. The sign-up process was straightforward and easy to follow.
Reply from OpenFix
Hi Maris,
Thank you for taking the time share your review! This is fantastic to hear, we'll be sure to share your feedback with our customer onboarding team.
Many thanks,
OpenFix
Thank you for taking the time share your review! This is fantastic to hear, we'll be sure to share your feedback with our customer onboarding team.
Many thanks,
OpenFix
DF
Dominic
F
Verified
Denham
Nov 23 2024
Timely and thorough
The plumber gave me a call about an hour before arriving, which was really helpful—I didn’t have to spend the whole afternoon waiting around. Once the job was done, he took the time to clearly explain everything he’d done to fix my boiler.
Reply from OpenFix
Hi Dominic,
Thank you for sharing your experience! We’re pleased to hear this, great communication throughout our process is very important to us. We'll be sure to share your review with our engineer.
Many thanks,
OpenFix
Thank you for sharing your experience! We’re pleased to hear this, great communication throughout our process is very important to us. We'll be sure to share your review with our engineer.
Many thanks,
OpenFix