OpenFix customer reviews

We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.

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Reviews

Rating Snapshot

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Francis B

Verified

Jan 7 2025

very easy to sign up

Reply from OpenFix

Hi Francis,

Thank you for your review! We’re pleased to hear you found the sign-up process very easy.

Many thanks,
OpenFix

Jerry B

Verified

Scarborough

Jan 6 2025

Easy to sign up. Plenty of information.

Reply from OpenFix

Hi Jerry,

Thank you for your review! It’s great to hear you found the sign-up process easy and the information provided helpful.

Many thanks,
OpenFix

Neil S

Verified

Carshalton

Jan 6 2025

Very easy to sign up online and prices were very competitive

Reply from OpenFix

Hi Neil,

Thank you for your review! We’re so pleased to hear you found the online sign-up easy and our prices competitive.

Many thanks,
OpenFix

Daniel C

Verified

Jan 6 2025

To set up the cover we wanted was very easy and everything was clear with what you can do and don't do for the cover.

The only feedback I have as our new cover starts on the 18/01 is this when our monthly payment will begin?

Reply from OpenFix

Hi Daniel,

Thank you for your review! We’re glad to hear you found setting up your cover easy and the details clear.
We’ve left you a voicemail to confirm when your Direct Debit is due, but if you have any further questions, please don’t hesitate to get in touch.

Many thanks,
OpenFix

David H

Verified

Burry Port

Jan 6 2025

Quick and simple to register

Reply from OpenFix

Hi David,

Thank you for your review! We’re glad to hear you found the registration process quick and simple.

Many thanks,
OpenFix

Stuart S

Verified

Jan 5 2025

Easy

Reply from OpenFix

Hi Stuart,

Thank you for your review! We’re glad to hear you found things easy.

Many thanks,
OpenFix

Andrew T

Verified

Manchester

Jan 4 2025

Really easy to decide which product, comprehensive cover at a great price and able to choose excess level.

Reply from OpenFix

Hi Andrew,

Thank you for your review! We’re delighted to hear you found it easy to choose the right product and that the comprehensive options and flexible call-out fee levels worked well for you.

Many thanks,
OpenFix

Michael K

Verified

Doncaster

Jan 3 2025

The man from Dynarod could not take a booking, he said I need to arrange it with open fix

Reply from OpenFix

Hi Michael,

Thank you for your feedback, and we’re sorry for the initial confusion with one of our suppliers regarding your blocked drain issue. We’re pleased to confirm that, as per your request, they will now be attending on the 14th of January. If you need anything else in the meantime, please don’t hesitate to get in touch.

Many thanks,
OpenFix

Costas V

Verified

Brailsford Ashbourne

Dec 31 2024

Very competitive. Cancelled 2 policies with other companies. One was drains and plumbing. One was boiler maintenance. Got both with Openfix PLUS electrics for half the price.

Reply from OpenFix

Hi Costas,

Thank you for your review! It’s fantastic to hear you found our plans so competitive. We’re delighted you were able to combine drains, plumbing, boiler maintenance, and electrics with us at such great value.

Many thanks,
OpenFix

Jim S

Verified

Dec 30 2024

Excellent

Reply from OpenFix

Hi Jim,

Thank you for your review! We’re thrilled to hear you had an excellent experience.

Many thanks,
OpenFix