OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
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5 Stars
SS
Shaheen
S
Verified
Jan 10 2025
2025-01-10 08:29:23
No documents have come through yet And used there services yet please can you provide documents
Reply from OpenFix
Hi Shaheen,
Thank you for your review! We’ve resent your documents and tried to get in touch to confirm you’ve received them. Please check your spam folder just in case. If you still haven’t received them, please don’t hesitate to reach out, and we’ll make sure this is sorted for you right away.
Many thanks,
OpenFix
Thank you for your review! We’ve resent your documents and tried to get in touch to confirm you’ve received them. Please check your spam folder just in case. If you still haven’t received them, please don’t hesitate to reach out, and we’ll make sure this is sorted for you right away.
Many thanks,
OpenFix
AG
Amanda
G
Verified
Hamilton
Jan 9 2025
2025-01-09 10:12:25
Easy policy to set-up. Website simple to understand
Reply from OpenFix
Hi Amanda,
Thank you for your feedback! We're delighted to hear you found the website easy to use and the policy simple to set up. That’s exactly the experience we aim for.
Many thanks,
OpenFix
Thank you for your feedback! We're delighted to hear you found the website easy to use and the policy simple to set up. That’s exactly the experience we aim for.
Many thanks,
OpenFix
JR
June
R
Verified
Swaffham
Jan 9 2025
2025-01-09 13:38:58
Perfectly straight-forward procedures to enable
an immediate cover. The total price well within expectations.
an immediate cover. The total price well within expectations.
Reply from OpenFix
Hi June,
Thanks for sharing your thoughts! It’s great to know the setup was simple and the pricing clear. We’ve worked hard to make it as hassle-free as possible.
Many thanks,
OpenFix
Thanks for sharing your thoughts! It’s great to know the setup was simple and the pricing clear. We’ve worked hard to make it as hassle-free as possible.
Many thanks,
OpenFix
AN
Andrea
N
Verified
Southampton
Jan 8 2025
2025-01-08 10:36:47
Professional and simple application process. Good value.
Reply from OpenFix
Hi Andrea,
Thank you for your review! We’re glad you found the application process professional and straightforward, and that you’re happy with the value we offer.
Many thanks,
OpenFix
Thank you for your review! We’re glad you found the application process professional and straightforward, and that you’re happy with the value we offer.
Many thanks,
OpenFix
RB
Reo
B
Verified
Jan 8 2025
2025-01-08 11:02:35
Just signed up for heating plan Very good price compared to my last policy
Reply from OpenFix
Hi Reo,
Thank you for your review! We’re delighted you’ve chosen our heating plan and found the price to be such good value.
Many thanks,
OpenFix
Thank you for your review! We’re delighted you’ve chosen our heating plan and found the price to be such good value.
Many thanks,
OpenFix
CK
Carol
K
Verified
Jan 8 2025
2025-01-08 14:47:31
Didn't recieve conformation so rang up and took 2 attempts to get through although was a snowy day so probably busy. Pressed for call back but still waiting for that . When o did eventually speak to someone they were very helpful but am worried about wait times on phone for future instances
Reply from OpenFix
Hi Carol,
Thank you for sharing your experience. We’re sorry to hear about the trouble you had reaching us initially and the delay in the callback. We really appreciate your patience, especially given the busy day, and we’re glad we could resolve the issue and ensure you received your confirmation email. Your feedback about wait times is noted, and we’re working hard to improve this.
If you need anything else, we’re always here to help!
Many thanks,
OpenFix
Thank you for sharing your experience. We’re sorry to hear about the trouble you had reaching us initially and the delay in the callback. We really appreciate your patience, especially given the busy day, and we’re glad we could resolve the issue and ensure you received your confirmation email. Your feedback about wait times is noted, and we’re working hard to improve this.
If you need anything else, we’re always here to help!
Many thanks,
OpenFix
DN
Danny
N
Verified
Jan 8 2025
2025-01-08 16:44:26
Easy and fast to join website
Trust that when I need a job fixing it is as swift
Trust that when I need a job fixing it is as swift
Reply from OpenFix
Hi Danny,
Thank you for your review! We’re glad you found the website easy to use and the joining process quick. Rest assured, we’re here to make things just as smooth when you need us.
Many thanks,
OpenFix
Thank you for your review! We’re glad you found the website easy to use and the joining process quick. Rest assured, we’re here to make things just as smooth when you need us.
Many thanks,
OpenFix
FP
Fiona
P
Verified
Jan 8 2025
2025-01-08 17:46:44
User friendly website. Very easy sign up process and explained everything that I needed to know
Reply from OpenFix
Hi Fiona,
Thank you for your review! We’re so pleased to hear you found the website user-friendly and the sign-up process straightforward. It’s great to know everything was explained clearly.
Many thanks,
OpenFix
Thank you for your review! We’re so pleased to hear you found the website user-friendly and the sign-up process straightforward. It’s great to know everything was explained clearly.
Many thanks,
OpenFix
TA
Taulant
A
Verified
Coventry
Jan 8 2025
2025-01-08 19:29:02
good prices
Reply from OpenFix
Hi Taulant,
Thank you for your review! It’s great to know you’re happy with the pricing.
Many thanks,
OpenFix
Thank you for your review! It’s great to know you’re happy with the pricing.
Many thanks,
OpenFix
AG
Amanda
G
Verified
Hamilton
Jan 7 2025
2025-01-07 07:04:58
I still haven't received any documents via email. So unable to leave a review
Reply from OpenFix
Hi Amanda,
Thank you for letting us know, and we’re glad we could get this resolved for you. It’s great to hear the documents have now reached you—please don’t hesitate to get in touch if you need anything else.
Many thanks,
OpenFix
Thank you for letting us know, and we’re glad we could get this resolved for you. It’s great to hear the documents have now reached you—please don’t hesitate to get in touch if you need anything else.
Many thanks,
OpenFix