OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
Submit ReviewReviews
Rating Snapshot
1 Star
2 Stars
3 Stars
4 Stars
5 Stars
MK
Michael
K
Verified
Doncaster
Dec 17 2024
2024-12-17 13:45:36
Very easy to sign up and helpful employees
Reply from OpenFix
Hi Michael,
Thank you for your feedback! We’re so glad to hear you found signing up easy and our team helpful—it’s exactly what we aim for.
Many thanks,
OpenFix
Thank you for your feedback! We’re so glad to hear you found signing up easy and our team helpful—it’s exactly what we aim for.
Many thanks,
OpenFix
OA
Omar
A
Verified
Southall
Dec 17 2024
2024-12-17 22:20:48
Good rates compare to other companies.
Reply from OpenFix
Hi Omar,
Thank you for your review! We're delighted to hear you found our rates competitive—it’s great to know we’re providing value where it matters.
Many thanks,
OpenFix
Thank you for your review! We're delighted to hear you found our rates competitive—it’s great to know we’re providing value where it matters.
Many thanks,
OpenFix
TT
Tenzin
T
Verified
Boston
Dec 17 2024
2024-12-17 22:55:59
It was very easy to find out exactly what type of cover we need for our boiler
Reply from OpenFix
Hi Tenzin,
Thank you for your review! We're so pleased to hear you found it easy to choose the right plan for your boiler. Making things straightforward is what we're all about.
Many thanks,
OpenFix
Thank you for your review! We're so pleased to hear you found it easy to choose the right plan for your boiler. Making things straightforward is what we're all about.
Many thanks,
OpenFix
JH
Jason
H
Verified
Surbiton
Dec 16 2024
2024-12-16 01:20:16
I’ve just set up a policy with OpenFix. So I can’t comment on the service yet, but the monthly cover is better than others out there and that a good starting point
Reply from OpenFix
Hi Jason,
Thank you for taking the time to leave a review! It’s great to hear you found our plans offer good value—that’s exactly what we aim for. We’re confident you’ll be just as happy with the service as you are with the pricing.
Many thanks,
OpenFix
Thank you for taking the time to leave a review! It’s great to hear you found our plans offer good value—that’s exactly what we aim for. We’re confident you’ll be just as happy with the service as you are with the pricing.
Many thanks,
OpenFix
LE
Laurence
E
Verified
Loughborough
Dec 13 2024
2024-12-13 21:24:09
Just entered contract. Sound good Let hope reality matches
Reply from OpenFix
Hi Laurence,
Thank you for your review! We’re glad to hear you’re feeling positive about starting with us. We’re here to make sure the experience lives up to your expectations.
Many thanks,
OpenFix
Thank you for your review! We’re glad to hear you’re feeling positive about starting with us. We’re here to make sure the experience lives up to your expectations.
Many thanks,
OpenFix
HB
Haseeb
B
Verified
Ilford
Dec 11 2024
2024-12-11 05:24:48
Very helpful,explained clearly what the policy did, very transparent,
Reply from OpenFix
Hi Haseeb,
Thank you for taking the time to share your review! This is fantastic to hear, transparent pricing and clear communication is very important to us.
Many thanks,
OpenFix
Thank you for taking the time to share your review! This is fantastic to hear, transparent pricing and clear communication is very important to us.
Many thanks,
OpenFix
RC
Raymond
C
Verified
Dec 11 2024
2024-12-11 11:09:50
Competitive quote & reasonably straightforward online application form.
Reply from OpenFix
Hi Raymond,
Thank you for sharing your feedback! Offering great value for money is very important to us, so this is fantastic to hear, we're also pleased you found the online application straight forward.
Many thanks,
OpenFix
Thank you for sharing your feedback! Offering great value for money is very important to us, so this is fantastic to hear, we're also pleased you found the online application straight forward.
Many thanks,
OpenFix
DM
David
M
Verified
Dec 11 2024
2024-12-11 17:41:43
Have only just opened any account so have nothing to review!
Reply from OpenFix
Hi David,
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
Thank you for sharing your experience! We encourage all our customers to review each stage of their journey with us, as it helps us ensure that our website and sign-up process are as clear, transparent, and easy as possible. We're delighted to hear you were pleased with the sign-up process, and we look forward to hearing your thoughts after your first service visit.
Many thanks,
OpenFix
JD
Julie
D
Verified
Londonderry
Dec 10 2024
2024-12-10 14:40:32
I like options to choose what levels of cover, for what you need and what you can afford.
Reply from OpenFix
Hi Julie,
Thank you for taking the time to leave us a review! This is great to hear.
Many thanks,
OpenFix
Thank you for taking the time to leave us a review! This is great to hear.
Many thanks,
OpenFix
JF
Joan
F
Verified
Dec 7 2024
2024-12-07 10:20:34
I am still waiting for a call back after making two phone calls in the last 7 days, as a new customer I am finding this a bit of a concern.
Reply from OpenFix
Hi Joan
Thank you for your feedback, and we’re truly sorry for the initial mix-up with your contact details. We’re pleased to have now been able to reach out and resolve this for you. Ensuring a smooth and reliable experience for all our customers is very important to us, and we appreciate you bringing this to our attention. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Many thanks,
OpenFix
Thank you for your feedback, and we’re truly sorry for the initial mix-up with your contact details. We’re pleased to have now been able to reach out and resolve this for you. Ensuring a smooth and reliable experience for all our customers is very important to us, and we appreciate you bringing this to our attention. If there’s anything further we can do to assist, please don’t hesitate to let us know.
Many thanks,
OpenFix