OpenFix customer reviews

We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.

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Reviews

Rating Snapshot

1 Star

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5 Stars

Jerry B

Verified

Scarborough

Dec 27 2024

Found OpenFix on Google search. Website was easy to navigate &the price was 30% lower than my previous provider. A no brainer really.

Reply from OpenFix

Hi Jerry,

Thank you for your review! We’re so pleased you found our website easy to use, and it’s great to hear our pricing was such good value compared to your previous provider—a no-brainer indeed!

Many thanks,
OpenFix

Stephen D

Verified

Kettering

Dec 26 2024

Very easy to sign up

Reply from OpenFix

Hi Stephen,

Thank you for your review! We’re so pleased to hear you found the sign-up process very easy.

Many thanks,
OpenFix

Anthony C

Verified

Newport

Dec 25 2024

It was very easy to set up my plan and the website could not be easier to navigate around.

Reply from OpenFix

Hi Anthony,

Thank you for your review! We’re delighted to hear you found it so easy to set up your plan and navigate our website.

Many thanks,
OpenFix

Derek C

Verified

Gosport

Dec 25 2024

The best value on line compared with my existing quote and I
saved over. £100. Very easy to arrange and my Boiler and Central Heating cover was started immediately.

Reply from OpenFix

Hi Derek,

Thank you for your review! We’re thrilled to hear you found such great value with us, saving over £100 compared to your previous quote. It’s fantastic to know the process was straightforward and easy to arrange.

Many thanks,
OpenFix

Kas G

Verified

London

Dec 24 2024

Helpful service

Reply from OpenFix

Hi Kas,

Thank you for your review! We’re glad to hear you found our service helpful.

Many thanks,
OpenFix

Susan H

Verified

Keighley

Dec 22 2024

I have just joined Openfix for boiler and home cover so I can't review their service yet. I can however say that the process of joining Openfix online was very easy.

Reply from OpenFix

Hi Susan,

Thank you for your review! We’re so pleased to hear you found the online joining process very easy. We look forward to providing you with great service in the future.

Many thanks,
OpenFix

Dipesh P

Verified

Wembley

Dec 22 2024

Great level of service by John who answered all my questions

Reply from OpenFix

Hi Dipesh,

Thank you for your review! It’s wonderful to hear that John provided such great service and was able to answer all your questions.

Many thanks,
OpenFix

Erkut T

Verified

Bolton

Dec 21 2024

So far so good, apart from long waiting times on the calls.

Reply from OpenFix

Hi Erkut,

Thank you for your review! We’re glad to hear things are going well overall, but we’re sorry about the long call wait times. We’re working hard to improve this and appreciate your patience.

Many thanks,
OpenFix

Margaret F

Verified

Broxbourne

Dec 21 2024

Really easy and good information to. understand.

Reply from OpenFix

Hi Margaret,

Thank you for your review! We’re delighted to hear you found the process easy and the information clear and straightforward.

Many thanks,
OpenFix

Paula F

Verified

Dec 20 2024

The service was great. I got a call letting me know when the engineer would arrive, which was really helpful with the kids to juggle. He turned up on time, was very polite, got the job done quickly, and even explained what he’d done and gave me some handy advice. Really pleased :)

Reply from OpenFix

Hi Paula,

Thank you for your lovely feedback! It’s great to hear our service made things easier for you, especially with the kids to juggle. We’re delighted the engineer arrived on time, completed the job efficiently, and took the time to explain everything and offer advice.

Many thanks,
OpenFix