OpenFix customer reviews

We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.

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Reviews

Rating Snapshot

1 Star

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5 Stars

Dipesh P

Verified

Wembley

Dec 22 2024

Great level of service by John who answered all my questions

Reply from OpenFix

Hi Dipesh,

Thank you for your review! It’s wonderful to hear that John provided such great service and was able to answer all your questions.

Many thanks,
OpenFix

Erkut T

Verified

Bolton

Dec 21 2024

So far so good, apart from long waiting times on the calls.

Reply from OpenFix

Hi Erkut,

Thank you for your review! We’re glad to hear things are going well overall, but we’re sorry about the long call wait times. We’re working hard to improve this and appreciate your patience.

Many thanks,
OpenFix

Margaret F

Verified

Broxbourne

Dec 21 2024

Really easy and good information to. understand.

Reply from OpenFix

Hi Margaret,

Thank you for your review! We’re delighted to hear you found the process easy and the information clear and straightforward.

Many thanks,
OpenFix

Paula F

Verified

Dec 20 2024

The service was great. I got a call letting me know when the engineer would arrive, which was really helpful with the kids to juggle. He turned up on time, was very polite, got the job done quickly, and even explained what he’d done and gave me some handy advice. Really pleased :)

Reply from OpenFix

Hi Paula,

Thank you for your lovely feedback! It’s great to hear our service made things easier for you, especially with the kids to juggle. We’re delighted the engineer arrived on time, completed the job efficiently, and took the time to explain everything and offer advice.

Many thanks,
OpenFix

David G

Verified

Doncaster

Dec 20 2024

The phone conversation was good, the recepsonist was very helpfull.

Reply from OpenFix

Hi David,

Thank you for your review! We’re so pleased to hear the phone conversation went well and that our agent was very helpful.

Many thanks,
OpenFix

Zahoor K

Verified

Bradford

Dec 19 2024

Well explained

Reply from OpenFix

Hi Zahoor,

Thank you for your feedback! It's great to know you found everything well explained—clear communication is something we take pride in.

Many thanks,
OpenFix

Blair F

Verified

Dec 19 2024

Very easy to sign up, great product

Reply from OpenFix

Hi Blair,

Thank you for your review! We're so glad to hear you found signing up easy and are happy with the product. Making things simple and offering great value is what we strive for.

Many thanks,
OpenFix

Alan T

Verified

Dec 19 2024

Spoke with a delightful person who was able to answer all my questions and sort the plan out with me. Initial feelings towards openFix is very positive.

Reply from OpenFix

Hi Alan,

Thank you for your lovely feedback! We're thrilled to hear you had such a positive experience and that your questions were answered so smoothly. It's great to know your initial impression of OpenFix has been so positive—we're here to keep that going!

Many thanks,
OpenFix

Clifford B

Verified

Dec 19 2024

Great price, easy to apply great cover

Reply from OpenFix

Hi Clifford,

Thank you for your review! It's wonderful to hear that you found the process easy and the price great—we're all about making things straightforward and offering fantastic value.

Many thanks,
OpenFix

Phil H

Verified

Dec 17 2024

I found it very easy to sign up to the Openfix boiler plan for my rented house. Just hope it works now!

Reply from OpenFix

Hi Phil,

Thank you for your review! We’re pleased to hear you found signing up easy. Rest assured, we’re here to make sure everything runs smoothly for you.

Many thanks,
OpenFix