OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
1 Star
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SL
Sarah
L
Verified
Portsmouth
Jul 20 2025
Sarah L
This was our first boiler service with OpenFix and it went smoothly. Easy to book, good communication, and the engineer was excellent. Would definitely recommend.
Reply from OpenFix
We’re pleased that your recent boiler service visit went well. Thank you for taking the time to share your experience – we really appreciate it.
Many thanks,
OpenFix
Many thanks,
OpenFix
MD
Mark
D
Verified
Leeds
Jul 20 2025
Mark D
Signing up was simple and didn’t take long at all. I liked that everything was clearly explained. Got my welcome email straight away – very professional service.
Reply from OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
Many thanks,
OpenFix
JH
Jon
H
Google Review
Google Review
Jul 18 2025
Jon H
Very good service quick request to hopefully sort planning issue out!
Reply from OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Many thanks,
OpenFix
JT
James
T
Verified
Nottingham
Jul 18 2025
James T
Had my annual boiler service done last week – the engineer turned up on time, was polite, and did a thorough job. It was all sorted within 45 minutes. Great to know it’s all working as it should.
Reply from OpenFix
Thank you for your feedback. It’s great to know that everything went smoothly on your recent boiler service visit – just what we aim for!
Many thanks,
OpenFix
Many thanks,
OpenFix
DS
David
S
Verified
Manchester
Jun 29 2025
David S
Really straightforward process from start to finish. Website was clear and easy to use.
Reply from OpenFix
Hi David,
thanks so much for your kind words! We’re delighted you found everything simple to navigate. If you need any help down the line, just let us know.
Many thanks,
OpenFix
thanks so much for your kind words! We’re delighted you found everything simple to navigate. If you need any help down the line, just let us know.
Many thanks,
OpenFix
SM
Sophie
M
Verified
Bristol
Jun 29 2025
Sophie M
Very happy so far—team was friendly on the phone and explained everything clearly. Made me feel confident about choosing this service. The whole process was easier than I expected.
Reply from OpenFix
Hi Sophie,
we really appreciate you sharing your experience. It’s fantastic to hear you felt supported and reassured throughout. Thank you for choosing us!
Many thanks,
OpenFix
we really appreciate you sharing your experience. It’s fantastic to hear you felt supported and reassured throughout. Thank you for choosing us!
Many thanks,
OpenFix
RP
Raj
P
Verified
Birmingham
Jun 28 2025
Raj P
Excellent value for money. Signing up was quick.
Reply from OpenFix
Hi Raj,
thank you for the great feedback! We’re so pleased you found our plans good value and the sign-up process straightforward.
Many thanks,
OpenFix
thank you for the great feedback! We’re so pleased you found our plans good value and the sign-up process straightforward.
Many thanks,
OpenFix
MT
Michelle
T
Verified
Leeds
Jun 27 2025
Michelle T
Quick and easy sign-up process. Everything was clearly explained and the options made it simple to pick what was right for me. Great value too!
Reply from OpenFix
Thank you, Michelle, for sharing your experience! We’re so pleased you found the sign-up process straightforward and the options clear. It’s fantastic to hear you’re happy with the value. If you ever need anything else, just let us know.
Many thanks,
OpenFix
Many thanks,
OpenFix
CB
Claire
B
Verified
Rochdale
Jun 24 2025
Claire B
I’m not usually one for leaving reviews but this was just so easy I had to say something. The sign-up took minutes, and the price was better than I expected. Felt confident straight away, which isn’t always the case with this sort of thing.
Reply from OpenFix
Thanks Claire!
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
DL
Dave
L
Verified
Portsmouth
Jun 24 2025
Dave L
Bang on. Easy from start to finish, no messing about. Price is decent and everything’s explained properly.
Reply from OpenFix
Cheers, Dave!
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix