OpenFix customer reviews
We believe in complete transparency - that’s why we publish every review from verified customers, whether positive or negative. As long as it’s respectful and protects privacy, it gets published. Your trust matters to us, and real feedback helps us stay accountable.
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Rating Snapshot
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DS
David
S
Verified
Manchester
Jun 29 2025
David S
Really straightforward process from start to finish. Website was clear and easy to use.
Reply from OpenFix
Hi David,
thanks so much for your kind words! We’re delighted you found everything simple to navigate. If you need any help down the line, just let us know.
Many thanks,
OpenFix
thanks so much for your kind words! We’re delighted you found everything simple to navigate. If you need any help down the line, just let us know.
Many thanks,
OpenFix
SM
Sophie
M
Verified
Bristol
Jun 29 2025
Sophie M
Very happy so far—team was friendly on the phone and explained everything clearly. Made me feel confident about choosing this service. The whole process was easier than I expected.
Reply from OpenFix
Hi Sophie,
we really appreciate you sharing your experience. It’s fantastic to hear you felt supported and reassured throughout. Thank you for choosing us!
Many thanks,
OpenFix
we really appreciate you sharing your experience. It’s fantastic to hear you felt supported and reassured throughout. Thank you for choosing us!
Many thanks,
OpenFix
RP
Raj
P
Verified
Birmingham
Jun 28 2025
Raj P
Excellent value for money. Signing up was quick.
Reply from OpenFix
Hi Raj,
thank you for the great feedback! We’re so pleased you found our plans good value and the sign-up process straightforward.
Many thanks,
OpenFix
thank you for the great feedback! We’re so pleased you found our plans good value and the sign-up process straightforward.
Many thanks,
OpenFix
MT
Michelle
T
Verified
Leeds
Jun 27 2025
Michelle T
Quick and easy sign-up process. Everything was clearly explained and the options made it simple to pick what was right for me. Great value too!
Reply from OpenFix
Thank you, Michelle, for sharing your experience! We’re so pleased you found the sign-up process straightforward and the options clear. It’s fantastic to hear you’re happy with the value. If you ever need anything else, just let us know.
Many thanks,
OpenFix
Many thanks,
OpenFix
CB
Claire
B
Verified
Rochdale
Jun 24 2025
Claire B
I’m not usually one for leaving reviews but this was just so easy I had to say something. The sign-up took minutes, and the price was better than I expected. Felt confident straight away, which isn’t always the case with this sort of thing.
Reply from OpenFix
Thanks Claire!
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
We really appreciate you taking the time to leave a review, especially if it's not something you usually do. It's great to hear that you felt confident from the start. We're always here if you need us.
Many thanks,
OpenFix
DL
Dave
L
Verified
Portsmouth
Jun 24 2025
Dave L
Bang on. Easy from start to finish, no messing about. Price is decent and everything’s explained properly.
Reply from OpenFix
Cheers, Dave!
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix
That’s exactly what we aim for – no messing about, just a simple setup and a fair price. Glad you’re happy!
Many thanks,
OpenFix
FD
Florence
D
Verified
Burnley
Jun 23 2025
2025-06-23 14:51:42
I asked via chat when I would get a boiler service if I signed up to a plan today, was told September, I signed up and now my account says boiler services in my area was in May meaning I won't get a service before winter, very disappointed, will be cancelling my plan as I need boiler service before winter sets in
Reply from OpenFix
Hi Florence,
I’m sorry to hear about the confusion and that you’re disappointed. We’ll be in touch shortly to discuss your servicing requirements and look at the options available.
Many thanks,
OpenFix
I’m sorry to hear about the confusion and that you’re disappointed. We’ll be in touch shortly to discuss your servicing requirements and look at the options available.
Many thanks,
OpenFix
JC
Julie
C
Verified
Doncaster
Jun 20 2025
Julie C
Thanks for your review! We're glad to hear you were happy with the service. We're here whenever you need us.
Reply from OpenFix
Thanks for the lovely review, Julie. We’ve tried to make things as clear and hassle-free as possible, so it’s great to hear you found the sign-up process simple and easy.
Many thanks,
OpenFix
Many thanks,
OpenFix
LT
Linda
T
Verified
Newcastle
Jun 18 2025
Linda T
It was a great deal with a big discount, but what really stood out was how easy the whole thing was. I’ve used other companies in the past that made everything complicated—this was the complete opposite!
Reply from OpenFix
Hi Linda,
We know these things can sometimes feel overcomplicated, so we’ve worked hard to keep things simple and transparent. Really pleased to hear it stood out for the right reasons.
Many thanks,
OpenFix
We know these things can sometimes feel overcomplicated, so we’ve worked hard to keep things simple and transparent. Really pleased to hear it stood out for the right reasons.
Many thanks,
OpenFix
KB
Karen
B
Verified
Warrington
Jun 18 2025
Karen B
Called in with a few questions before joining and got straight through to someone helpful. Got a better deal than expected and I’m really pleased I went ahead.
Reply from OpenFix
Lovely to hear that, Karen. We’re always happy to help and it’s brilliant that the call made everything clear for you. Thanks for joining us!
Many thanks,
OpenFix
Many thanks,
OpenFix