Defaqto 5 star rated home & boiler cover
Trusted by thousands of homeowners and landlords across the UK.
Exceptional service, independently rated
I would certainly encourage other people to switch to OpenFix, purely because of the level of service we got.
Experts you can rely on
We have over 2,000 Gas Safe engineers across the UK, backed by partnerships with leading boiler manufacturers who provide specialist repairs on our behalf.
Why thousands choose OpenFix for home & boiler cover
Homeowners are switching from British Gas, HomeServe, and Corgi HomePlan - saving up to £300 in the first year.
Rapid 24 hour emergency response
99% of emergencies fixed on the same day by trusted gas safe engineers.
Unlimited call outs and repairs
All parts and labour included - expert engineers whenever you need them.
Annual boiler service worth £99
Included in every plan, every year - helping keep your boiler safe and efficient.
Manage everything online 24/7
Request repairs, view documents, and get support anytime, from any device.
Save up to £300 in your first year
OpenFix customers are saving hundreds by switching from other providers.
Nationwide coverage
Fully qualified engineers available across the UK, wherever you are.
We recognise the importance of having reliable, responsive home and boiler cover
Compare our home & boiler cover plans
Our Complete Home Emergency Cover is Defaqto 5 star rated, which means it’s one of the most comprehensive offerings on the market.
Select your call-out fee What's this?
Select your call-out fee What's this?
12 monthly payments
Your first payment will be taken by direct debit on or around 14 days after your plan start date.
Your call-out-fee
This is the amount you will pay each time you request a repair.
No call-out fees are charged for boiler servicing or gas safety inspections.
We will send you a renewal notice 28 days prior to the renewal date. All prices are inclusive of VAT at the prevailing rate.
Exceptional service, independently rated
Key Features
Principal Exclusions
Cancellations
- Within 14 Days: Full refund if no repairs or services have been requested. Cancellation is effective immediately.
- After 14 Days: Pro-rata refund provided no repairs or services have been requested, minus a £30 administration fee.
- If Work Has Been Done: Cancellation charges will apply.
Why Choose OpenFix?
- Transparency and Trust: Clear pricing and communication, ensuring you know exactly what to expect.
- Reliable and Responsive: Prioritised emergency response times and timely services.
- Customer-Focused: Seamless and pleasant experience, from onboarding to service completion.
OpenFix Complete Home Cover is rated 5 star by Defaqto, this means its one of the most comprehensive offerings on the market.
Price matters, but true value comes from a reliable service that prioritises fast response times and comprehensive coverage to meet your needs.
Frequently asked questions
1. Do you need to inspect my systems before the plan starts?
No, there’s no need for an inspection. By signing up for our service plan, you confirm that your boiler and systems are in good working condition and have no pre-existing faults.
2. Is this plan suitable for me
This plan is suitable for you if:
- You’re a homeowner or landlord with a property in the UK.
- Your property is a house, bungalow, flat, or apartment.
- Your boiler is powered by natural gas and used for domestic purposes.
- Your boiler and home systems are in good working order when you sign up.
We repair any make, model, or age of domestic boiler, as long as it’s connected to mains gas.
3. When will you service my boiler?
We schedule all boiler services during the quieter summer months (March–September). This allows us to prioritise winter breakdowns and optimise response times.
Enjoy complete peace of mind in 4 easy steps
Choose your plan
From boiler & heating cover to full home emergency cover, including plumbing, electrics, drains, home security, and pest control.
Choose your callout fee
Choose your cover with or without a callout fee. A higher fee means lower monthly payments.
Join online
It takes less than 2 minutes - we’ve made it quick, secure, and hassle-free.
Relax with complete peace of mind
Expert help is just a few clicks away - whenever you need it, day or night.
Frustrated with poor service from your current boiler cover provider?
Switch to OpenFix and experience the difference - reliable home and boiler cover that puts your needs first.
Enjoy complete peace of mind all year round, with more time to focus on your home — and less time worrying about repairs.
Join thousands already making the switch to hassle-free home & boiler cover.
Really good experience. Moving forward, we are more than happy to stay OpenFix customers.
Download your FREE Ultimate Home Maintenance Checklist!
Keep your home in top condition all year round with our expert 12-month guide — covering seasonal tasks, preventative maintenance, and tips to help you avoid costly repairs.
Dealing with OpenFix - absolutely amazing! The customer service is second to none.
Frequently asked questions
Can I speak to someone over the phone before joining OpenFix?
Yes - just give our UK-based customer service team a call on 0330 043 0376. We’ll be happy to answer any questions before you join.
What happens after I sign up to OpenFix?
After signing up, you'll get a confirmation email with your plan details and a link to set up your online account.
To get started, simply:
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Add your boiler details (make, model, and age) so we can assign the most suitable engineer if a breakdown occurs
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Check your local boiler service schedule in your online account
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Sit back and relax - with over 2,000 Gas Safe engineers across the UK, we’re here whenever you need us
Can I sign up now and start my cover later?
Yes, absolutely. When you sign up, you can choose your preferred start date — so your cover begins when it suits you best.
Your first payment will be taken around 14 days after your chosen start date, and the remaining eleven monthly payments will follow on or around the same day each month.
How soon can I request a repair after joining OpenFix?
You can request a repair from day 14 after your chosen start date.
This 14-day waiting period applies to all new plans. Any problems that occur before your cover starts or during the first 13 days won’t be included in your plan.
Do you need to inspect my boiler before the cover starts?
No inspection is needed before your cover begins. By signing up, you confirm that your boiler and systems are in good working condition with no pre-existing faults.
What areas do you cover in the UK?
We cover all of mainland UK, supported by a network of thousands of fully qualified independent engineers - and backed by partnerships with leading boiler manufacturers.
“I would highly recommend OpenFix”
Real customer reviews from homeowners who’ve made the switch.
Rated 4.5 out of 5 stars by our customers
Home Care Plan
Fantastic service!
The engineer arrived right on time and gave me a call beforehand. He was courteous and made sure he explained everything he found and fixed. Really professional experience overall.
Home Care Plan
It all went perfectly
I was a bit unsure at first, since I didn't actually speak to anyone when booking a plumber. But, I've got to say, it all went perfectly. The customer service team sorted everything really quickly, can't fault the service at all, really impressed with how smoothly it all went.
Home Care Plan
Toilet repair
I had an issue with my toilet not flushing, and OpenFix fixed it quickly and efficiently. The plumber arrived on time and had everything sorted in less than half an hour. I'm very satisfied and would definitely recommend the service.
Say goodbye to unexpected home repair bills
Our boiler and home cover gives you complete peace of mind — protecting your heating, plumbing, drains, electrics, home security, and pest control.
Join OpenFix today and enjoy hassle-free home & boiler cover.